All sales possibilities and sales actions are recorded in compliance with the sales process established by the organization (Sales Force Automation). Action plan and calendar for the seller; Control of sales persons; Analysis of sales.
Customer applications and complaints are recorded in a centralized manner and are further transferred for solutions in compliance with the procedures established by the organization. Feedback received from the websites of enterprises, HelpDesk systems and from general e-mails is recorded in an automatic manner, with possibilities for the analysis of feedback solution efficiency.
The selected received and sent messages and other communication events are recorded. The records are centrally kept and are produced when searched for by sale, customer or project. Access to information is only granted for particular employees in order to avoid excess information and to maintain its confidentiality.
Tools for activity organization and management control; Management of manager and employee duties. Development of tasks based on e-mails, contracts and any other documents. Links (trees) of related tasks, periodic routine tasks, access control, control of deadlines and obligations, indices of employee dutifulness in periodical reports.
Coordination, approval, recording and allocation of procedures in compliance with the standard requirements; Ensuring that work is carried out in compliance with the management system.
Management of non-conformities and preventive actions; Measurement and assessment of processes; Quality records; Planning and control of implementation of the management system development.
Organization and management of project team work through delegation and control of the implementation of planned tasks (can be synchronized with the Microsoft Project plan), risk monitoring and management, solutions to challenges, document preparation and other tasks, including the computerization of processes.
Setting of objectives for managers and the delegation of such objectives to subordinates; Approval of annual objectives for every employee (half-yearly corrections are allowed); Assessment of annual results and achieved goals and the analysis of process results.
Use of document preparation templates / forms and the tools of automated typical document coordination and approval procedures allows the computerization of different organizational processes: decision making, confirmation of orders, introduction of products, change in tariffs, arrangement of offers, approval of applications, etc. Generation of voting protocols, coordination reports, history of operations.
Immediate approval of purchase in compliance with the complex procedure established by the organization, depending on the type and amount of purchase, budget, etc.; The entire process is under control: statuses, operations of participants, rights to access, and process links. Separate process stages for specification of the purchase object, arrangement of procurement procedures, and purchase control.
Tools for activity organization and management control; Management of manager and employee duties; Development of tasks based on e-mails, contracts and any other documents; Links (trees) of related tasks, periodic routine tasks, access control, control of deadlines and obligations, indices of employee dutifulness in the periodical reports.
Approval of the determination or increase of the salary, bonus or motivational supplement according to the prescribed procedure. The data is only visible to the people involved.
Management of strategic objectives set for managers and employees from their initial introduction to final implementation. Every employee’s contribution to the implementation of strategic objectives is measured and assessed; Hierarchical tree of delegated objects, delegation and control processes.
Management of strategic objectives set for managers and employees from their initial introduction to final implementation.
Assessment of annual results and achieved goals and the analysis of process results.
A space for communication, discussions and a team calendar accessible only to the management team; List of topical issues, placement of related material, tools to share ideas and opinions; Information can be encrypted; Availability on smart devices.