Artea Bank

In 2017, the bank implemented the integrated Sekasoft system, which covers document, process, and digital content management. The system helps employees quickly find the necessary information, promptly initiate processes, participate in these processes in real time, and approve documents electronically. Now, employees make most decisions in the electronic environment and approve documents with electronic signatures, which has significantly reduced paper document flows. Along with operational efficiency solutions, the employee motivation system "Thank You" was developed and implemented, aiming to increase employee engagement, motivation, and team spirit.

Value gains

The greatest benefits were derived from solutions that improved operational efficiency, increased team engagement in the bank's activities, and enhanced operational processes. The efficiency results achieved also had a positive effect on the quality of customer service.

Increased Efficiency

The implemented system helped Artea Bank reduce the duration of various processes by 2 to 10 times, and paper documents were almost eliminated from these processes. With electronic document approval, decision-making accelerated by as much as 3 times. In addition to the noticeably shortened duration of all processes, up to 90% of the working time of employees involved in these processes is saved. Searching for documents and other information now takes 85% less time.

Solutions

Intranet, integrated with other banking systems
Employee motivation system
Board resolution coordination and approval
System management via phone
Contract management
Management of organizational and regulatory documents
Official correspondence management
Control of resolution execution
Contact management

Efficiency indicators

3x

Decision-making has accelerated

5x

Search accelerated

Thank you.

Faster payment card application approval

100%

Reduced paper usage in many processes

Testimonials

5.00

"We chose this system due to high security requirements, the developer's extensive experience in information management, and the possibility to integrate internal communication and employee engagement/motivation solutions alongside document and process management. Another important criterion was the flexibility of Lithuanian companies and their ability to find quick, sometimes non-standard solutions."

Asta Mažulienė

Head of the Banking Operations Administration Department at Šiaulių bankas

5.00

"It's important that, after the system was implemented, more and more bank managers and employees are discovering and proposing new ways to use the system, which helps improve other digitized internal and customer-related processes."

Živilė Skibarkienė

Head of Legal and Administration Division at Šiaulių Bankas