UAB Lipnus is one of the leading suppliers of printing materials, advertising films, and equipment for printing companies in the Baltic States and Belarus.
The Sekasoft document and process management system, implemented in the company back in 2003, increased the efficiency of the following operational processes: document search, processing of customer complaints and needs, and correspondence management.
Documents and contracts neatly uploaded into the system help to find information more efficiently. The system helps to better understand customers' recurring purchasing needs and resolve inquiries faster.
