Did you know that a document management system sometimes solves very specific business problems? One such example is the DMS solution adapted for a laboratory testing company, called Laboratory Management , which can be implemented together with classic document management solutions.
Challenges of Laboratory Testing Companies
Before delving into the Laboratory Management solution, we want to note that such solutions are developed through close cooperation with the Client, aiming to find maximally effective solutions that digitize specific activities.
Business challenges for laboratory testing companies:
- A large amount of information related to test orders and execution under one-off and periodic contracts.
- Complex tracking and management of sensitive information: test statuses, test results, analyte classifiers, employees responsible for actions, etc.
- Task distribution according to the analyte classifier.
- Complex information search across various criteria, e.g., by customers, by test, by result statuses, etc.
- Complicated protocol generation and information collection.
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Chaotic control, as there is no possibility to see
“
up
to
date
”
test and sample collection statuses, by customers, deadlines, etc.
DMS Solution for Laboratory Management
After implementing a document management system and moving operational documentation to an electronic environment, specific management needs arise in order to automate operational processes. This is how specialized solutions are born, which usually provide quickly perceivable value compared to classic DMS solutions.
Speaking of the Laboratory Management solution , specific needs arose in a company performing laboratory tests to introduce control over the execution of documents managed in the DMS system (contracts, protocols, test reports, orders, analyte classifiers, etc.), increase the speed of customer service by automating the information collection process, the final result of which is sample collection protocols sent to customers.
Solution Features
Management of Test Contracts. Centralized management console for contracts and one-time orders: contract classification and execution statuses, filters and search by analyte classifier, customers, performers, contract creation dates or execution deadlines.
Automatic Assignment of Test Tasks. Automated assignment of tasks to responsible persons according to the analyte classifier increases the speed of test result processing, thereby improving the quality of order execution and reducing the probability of errors. The task management functionality allows viewing information about tests in one window, filtering it, using search, and generating reports.
Automation of Sample Collection Protocol Generation. Protocols are automatically generated according to each customer's periodic contract terms, deadlines, and established periodicity.
Sample Collection Control. Monitoring and filtering statuses (by date, by responsible person, by status, by sample collection location, type, customer, object) allows monitoring the smooth execution process, quickly finding errors, and promptly eliminating them.
Specifically in our Client's case, the ability to print the sample collection protocol was important. Automatically generated protocols and the ability to print them with a single click radically transformed the specifics of service provision, which allowed for more convenient and efficient daily operations.
Display of Threshold Values in the Test Card – system design solutions allow highlighting threshold values in a desired color, which enables instantaneous identification of analyte values that are greater than the specified classifier threshold.
Test Control – you will see test statuses in one window with search and filtering capabilities by the required category (by responsible person, by object, by status, type, customer).
Automatic Sample Test Protocols. For collected samples for which a sample collection protocol is filled out, a sample test protocol is automatically generated. You will have the ability to manually adjust these protocols, as well as convert them to Excel format.
The implementation of the Laboratory Management solution is a perfect example of how an implemented document management system can adapt more flexibly to your company's specifics and unique processes. This is a wonderful transformation when our system becomes YOUR interactive management tool.
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